All-In-One Fundraising FAQs

May 3, 2021

If you’ve set up a fundraiser in the last week, you already know the recent launch of all-in-one fundraising automatically updated the look and feel of all ongoing campaigns on Eventgroove Fundraising.

You may be asking…how can I customize my campaign? We’ve got you covered. The articles below will answer some popular questions about all-in-one fundraising and ensure you have the information you need to create your ideal fundraising campaign!

How to reorder the sections of your campaign

Follow these steps to adjust the layout of your campaign to focus on the sections that are most important. For example, you may want to move the “Donate Now” button to the bottom of your page.

To adjust the layout of your campaign, follow the simple steps below.

  1. Click My Campaigns in the left menu.
  2. Click Edit Campaign.
  3. Click on Advanced Options.
  4. Scroll to the tab titled Determine the order of sections on your Experience Page by dragging the boxes below
  5. Drag and drop each section box into your preferred order.
  6. Click Save at the bottom of the page.

How to rename tabs within your campaign

Each tab on your fundraising page is customizable, and may contain up to 30 characters. Here’s how to rename your tabs: 

  1. Click My Campaigns in the left menu.
  2. Click Edit Campaign.
  3. Click on Advanced Options.
  4. Click on Campaign Options.
  5. Scroll to the tab titled Customize the tab titles on your Experience Page.
  6. Enter the text you wish to appear on each tab.
  7. Click SAVE at the bottom of the page.

How to email all donors 

You can send emails directly to all donors directly from the campaign management page. Provide donors with key updates, and campaign changes. For example, you may wish to let donors know about the update to the look and feel of your fundraising page.

To email all donors from your campaign management page, follow the simple steps below.

  1. Click View purchases.
  2. Click on the Supporters tab.
  3. Select email recipients by checking the box on the top-left of the table.
  4. Click Select all records above the list containing the names of each donor.
  5. Click Send email and compose your message in the space provided.
  6. Click Send.

 

Can’t find an answer to your question? Contact our support team for help.

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