Eventgroove Terms of Use

www.Eventgroove.com

Last Updated: December 8, 2025

Welcome to the Eventgroove websites including www.Eventgroove.com (the “Site”).

Please review these Terms of Use carefully.

AGREEMENT TO ARBITRATION. BY AGREEING TO THESE TERMS OF USE, YOU AGREE TO RESOLVE CLAIMS WITH THE COMPANY THROUGH BINDING ARBITRATION (AND WITH VERY FEW LIMITED EXCEPTIONS, NOT IN COURT), AND YOU WAIVE CERTAIN RIGHTS TO PARTICIPATE IN CLASS ACTIONS (AS DETAILED IN SECTION 13 BELOW).

1. Acceptance of the Terms of Use

These Terms of Use, together with any agreements incorporated by reference (collectively, these “Terms of Use”), are entered into by and between you (“You” or “Your”) and Elk River Systems, Inc., a Montana corporation doing business as Eventgroove (“Company,” “Eventgroove”, “We,” “Us” or “Our”) and govern Your access to and use of the Site including any web pages, data, material, and services provided through the Site (collectively “Material”).

IF YOU ARE AN INDIVIDUAL ACCESSING OR USING THE SITE ON BEHALF OF ANY CORPORATION OR ORGANIZATION, THEN YOU ARE AGREEING TO THESE TERMS ON BEHALF OF YOURSELF AND SUCH ENTITY, AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND SUCH ENTITY.

By using the Site, You accept and agree to be bound by these Terms of Use and Our Privacy Policy at https://www.eventgroove.com/privacy-policy/, incorporated herein by reference. If You do not agree, You must not access or use the Site.

2. Changes to the Terms of Use

We may revise these Terms of Use from time to time in Our sole discretion. All changes are effective immediately when posted. Your continued use means You accept the changes.

3. Accessing the Site

We reserve the right to withdraw or amend the Site without notice. You are responsible for:

Making all arrangements necessary for Site access;
Ensuring all information provided is correct and complete;
Treating user names and passwords as confidential.

4. Intellectual Property Rights

The Site and its contents are owned by the Company and protected by copyright, trademark, patent, and other intellectual property laws (“Intellectual Property Rights”).

These Terms permit You to use the Site for Your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without Our permission.

No right, title or interest in or to the Site or Material is transferred to You, and all rights not expressly granted are reserved by the Company.

4A. User Data Ownership and Privacy

4A.1 User Owns User Data

Subject to the limited license granted in Section 4A.2, You retain all right, title, and interest in all data and information You submit to or through the Site, including:

User account information (name, email, contact details);
Purchase history and transaction data;
Product preferences and customization data;
Customer lists and business information;
Any other data provided through the Site (collectively, “User Data”).

Eventgroove does not claim ownership rights to User Data.

4A.2 Limited License to Eventgroove

You grant Eventgroove a limited, non-exclusive, non-transferable license to access, process, store, and use User Data SOLELY for:

Providing services and products requested by You;
Processing purchases, orders, and payments;
Sending transactional communications (order confirmations, shipping updates);
Providing customer support;
Complying with legal obligations, including tax reporting;
Protecting against fraud and security threats;
Generating anonymized, aggregated data as described in Section 4A.4.

4A.3 Restrictions on Eventgroove’s Use

Eventgroove SHALL NOT, without Your consent:

Use User Data for marketing unrelated to Your purchases;
Sell, rent, or monetize identifiable User Data;
Use User Data to compete with Your business;
Share Your customer lists with competitors;
Use User Data for purposes unrelated to providing services.

4A.4 Aggregated and Anonymized Data

Eventgroove may create aggregated, anonymized statistical data from User Data and Site usage for improving services, benchmarking, research, and marketing, provided such data does not identify specific Users or transactions and re-identification is not reasonably possible.

4A.5 Third-Party Data Sharing

Eventgroove may share User Data only with these categories of third-party service providers, and only as necessary to provide services:

Payment processors (including Stripe);
Shipping and fulfillment providers;
Tax compliance software;
Cloud infrastructure providers (currently AWS);
Email service providers;
Customer support tools.

All providers are contractually bound to protect User Data. Eventgroove maintains a list at www.eventgroove.com/data-processors.

4A.6 Data Portability

You may request a copy of User Data by contacting support@eventgroove.com. We will provide it in standard electronic format (CSV, JSON, or PDF) within 30 days.

4A.7 Data Retention and Deletion

Upon account deletion:

You may request User Data within 30 days;
We will delete or anonymize User Data within 30 days, except as required by law or to complete transactions;
Purchase history may be retained for tax and legal compliance.

4A.8 Data Processing Agreement (GDPR/CCPA)

Roles: Eventgroove may act as data controller or processor depending on context. For business customer data, Eventgroove acts as processor on Your behalf.

Data Subject Rights: We will assist in responding to requests for access, correction, deletion, portability, restriction, and objection under GDPR, CCPA, or other privacy laws.

CCPA: For California residents, Eventgroove certifies it will not sell personal information or use it except to provide services.

4A.9 Data Security

Eventgroove maintains security safeguards including:

Encryption in transit (TLS 1.2+) and at rest;
Access controls and authentication;
Regular security assessments;
Employee training on data protection.

In case of a security breach, Eventgroove will notify affected Users without undue delay in accordance with applicable law.

4A.10 Confidentiality

User Data (excluding publicly posted content) is confidential. Eventgroove will not disclose it except to approved processors, as required by law, or to protect rights and safety. This obligation survives termination.

5. Trademarks

The Company name, logo, and related marks are trademarks of the Company. You must not use such marks without prior written permission. All other marks on the Site are trademarks of their respective owners.

6. Prohibited Uses

You shall not: violate laws; exploit minors; transmit spam; use automated tools without permission; introduce viruses; attempt unauthorized access; or interfere with the Site’s functioning.

7. User Contributions

License Grant: By providing User Contributions (excluding User Data governed by Section 4A), You grant a limited, worldwide, non-exclusive, royalty-free license to host, store, display, and use content solely for: (a) providing services; (b) displaying with products; (c) promoting the Site with Your consent; and (d) legal compliance. This license is non-transferable and terminates when You delete content or Your account, except for content incorporated into public features.

Distinction: “User Data” (account info, purchase data, business info) is protected under Section 4A. “User Contributions” includes publicly posted content like reviews and comments. If conflict exists, Section 4A controls for User Data.

8. Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) COMPANY WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) COMPANY’S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED $1.00. Your sole remedy for dissatisfaction is to stop using the Site.

9. Disclaimer of Warranties

THE SITE AND MATERIALS ARE PROVIDED “AS IS” WITHOUT WARRANTIES. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. You are solely responsible for backing up Your User Data.

10. Indemnification

You shall indemnify Company from claims arising from: Your violation of Terms; use of the Site; breach of laws; Feedback; or tax collection and remission.

11. Governing Law and Arbitration

These Terms are governed by Montana law. Disputes will be resolved by binding arbitration administered by JAMS, not in court, except for IP disputes or small claims. Class actions are waived.

12. Term and Termination

These Terms remain in effect until terminated. Upon termination:

(a) User Data: Rights and obligations per Section 4A.7. You may request User Data within 30 days. We delete it per Section 4A.7.

(b) Survival: Sections 4A, 8, 9, 10, 11, and 12 survive termination.

13. General Provisions

Entire Agreement: These Terms and Privacy Policy constitute the entire agreement.

Severability: If any provision is invalid, remaining provisions continue.

Time to File Claims: Claims must be commenced within one year or are barred.

14. Contact Information

For questions about these Terms:

Elk River Systems, Inc. DBA Eventgroove

22 S Central Ave., Harlowton, Montana 59036

Email: support@eventgroove.com

Phone: 888-509-1060