How much will it cost to run your event?
Free for organizers. Super low fees for ticket buyers.
Pricing formula
No hidden fees. No setup costs. No hassle.
Ticket price
Service fee
Learn more→
Processing fee
Learn more→
Ticket price
Service fee
Learn more→
Processing fee
Learn more→
Service fee
There’s a a small service fee of 2.0% + $0.50 per ticket. Most event organizers choose to add the service fee to the ticket price so buyers pay slightly more for the convenience of purchasing online and there’s no cost to you. The service fee is per ticket sold so if you don’t sell any tickets or have a free event you won’t be charged.
Fee Cap
We cap service fees at $9.90 so no matter your ticket price, we will never charge more than $9.90 per ticket.
Donations?
Eventgroove Events does not charge a service fee for donations, however payment processing fees from Stripe will still apply.
Free event?
Free events get free service! If you’re not charging your event attendees, we won’t charge you either. You won’t have to set up a payment account or enter any financial details.
Payment processing
2.9% + $0.30
per transaction
- Service fee is deducted at time of transaction. So the funds that are deposited in your account are 100% yours.
- Funds are deposited within a few days of when transaction occurs.
- Issue refunds directly from your event dashboard.
- Compatible with reserved seating events.
Fee calculator
Use this calculator to determine a breakdown of fees. Enter your ticket price, chosen payment processor, and who will pay service and processing fees (event host or buyer). Click calculate, and you will see the service fee and processing fee, as well as the total amount paid by the buyer, and how much the event host (you) will collect.
Frequently asked questions
Who pays the fees?
You, the organizer, can pay the processing and service fees, or you can add them to the price of the ticket for your buyers to pay. We don’t charge a service fee for free ($0) tickets.
When will fees be collected?
All service and processing fees are collected at the time of transaction, so no extra work for you.
When do I get paid?
Funds will appear in your bank account after each transaction. Stripe transfers the funds within a few days.
Can I switch payment accounts?
Yes! If your payment account is under the same processing service, you can switch accounts even after ticket sales have started.
How do I issue refunds?
Issue refunds right from the left menu of your event dashboard.