When it comes to the fees, Eventgroove lets you decide how to distribute them. We give you the option to pass along all the fees and make our service no cost to you! There are two fees associated with our service:

Eventgroove Service Fee (2% + $0.50)

Eventgroove charges a small service fee per ticket sold. You only pay for tickets you sell, which means our service is free to setup and free to try. There are never set up or hidden fees.  Most event hosts choose to add the small service fee to the ticket price so buyers pay slightly more for the convenience of buying online.  For example, on a $20 ticket you can pass on the Eventgroove service fee so the buyer pays $20.90 and there is no cost to you.

If you have more questions about our pricing please reach out to our friendly support team.

Stripe payment processing (2.9% + $0.30 per transaction)
With Stripe payment processing (recommended) you pay 2.9% + $0.30 per transaction. Funds will be deposited directly into your account within a few days, and Stripe will deduct the Eventgroove service fee automatically.

For more information about Stripe payment processing, visit Stripe Support Page.

Or, you may choose

PayPal payment processing (1.9-2.9% + $.30 per transaction)
Ticket River does not add any extra fees for our customers to use PayPal. With PayPal, funds are deposited in your account instantly at the time of purchase. We will invoice you on the first of each month for Eventgroove service fees incurred from tickets sold the month prior. If you don’’t sell any tickets, you will not be invoiced for our service fee.

If you would like to know more about PayPal please visit the PayPal Help Page.

Donations

The donation option will appear to ticket buyers at checking out. Eventgroove does not charge a service fee for donations, but the Stripe/PayPal Processing fee still applies. To set up a donation for your event page simply select “Accept donations.” Once selected you can then choose the suggested donation amount and the organization name.

Free Events

Free event? Free Service! If you have a free event or would like to test our our service you won’t pay a dime. It is free to register your event attendees and register your event on Eventgroove. That’s right: there are no monthly fees, no setup costs, and no hassles. It’s totally free!