One of the most important decisions you will have to make is what type of credit card processing you want to use. There are two choices you have to process your credit cards: Stripe Processing and PayPal Processing. This resource will help you decide which one to use. For information about our fees, please visit the Sales Preference resource or contact our friendly support team.

Stripe (2.9% + $0.30)

Stripe payment processing account is recommended for most event hosts. Stripe collects their fee as well as the Eventgroove service fee at the time of the transaction, so the money that lands in your bank account is your final profit. Setting up a Stripe account is quick and easy. Provide your personal details and bank account information. During the sign-up process, you will be asked for a website URL. Stripe wants you to provide a link that specifically identifies you as the “owner” – such as your business or organization’s website, Facebook, or Instagram page, or your personal one if not a business. ONLY as a last resort if you don’t have any of those you can enter our event site URL:

If you would like more information, visit the Stripe Support Page.

PayPal (1.9% – 2.9% + $0.30)

You can also use PayPal to process your credit card transactions. PayPal will also allow you to receive the income from ticket sales as they are purchased. The disadvantage of using PayPal is that the Eventgroove service fee is not deducted at the time of the transaction. After the event is over, Eventgroove will invoice you for the fees collected from the ticket purchasers.

If you would like to know more about PayPal, please visit the PayPal Help Page.