On event day, there’s a lot to do. The last thing you want to deal with is training each shift of volunteers how to check in guests. We’ve created multiple entry points and options for checking-in guests to make it quick and simple for anyone on your event day team. 

1. QR Code Reader

Visit the app store on your phone and download a QR Code Reader app (any of them will do).

2. Scan QR code & enter pin

We will create a QR code unique to your event. Once you have your QR Code Reader app downloaded, open it and point it at your unique event QR code. When prompted, enter your event pin. This will open the online check-in app.

TIP: We recommend printing your event QR code and pin and placing it at the check-in station so volunteers can be up and running in just a few seconds!


3. Camera selection

Our ticket scanner uses your camera, so you need to tell it which one to use (we recommend the back camera).

TIP: if you’re having trouble with the scanner, you can check in guests manually by selecting the attendee name.

4. Scan away!

To check-in your guest, click the green ‘Start Scanning’ button and point your phone at their ticket barcode. The app will let you know when check-in was successful, or if the ticket has already been scanned.