Event Payment Information Articles

There are three different PayPal account types. Each of them can be used to process payments on Eventgroove Events. Below summarizes each account type to help you decide what is best for your organization.   Personal PayPal Account You may process payments on...

Increase sales by giving your ticket buyers a discount. Create your own discount code, set a percentage or dollar amount off per ticket, and distribute to potential attendees. Attendees may enter one discount per order. Discounts have start and end dates as well as an...

Viewing all your ticket sales has never been easier. Simply navigate to the "Ticket Orders" section on your event dashboard. This section allows you to view all the attendees who have bought tickets to your event. From this section, you have the option to print or...

One of the most important decisions you will have to make is what type of credit card processing you want to use. There are two choices you have to process your credit cards: Eventgroove Payment Account and PayPal Processing. This resource will help you decide which...

Issuing a refund on Eventgroove is easy and free. All Eventgroove fees will be waived in the event of a full refund, and only partial fees will be charged in the event of a partial refund. To begin issuing a refund, select "Refunds" located on the left navigation menu...

 Enter Ticket Information The ticket information entered will appear on the Print at Home Ticket and will call receipt. The name on the tickets must match the event attendee's valid identification. If you are purchasing several tickets in a single order, all tickets...