Event Management Articles

How to check-in attendees to your event

There is a ton of stuff to do on event day. The last thing you want to deal with is training each shift of volunteers on how to check-in guests. We've created multiple entry points and options for checking-in guests to make it quick and simple for everyone on the...

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Post-Purchase Questionnaire

Gather additional information from your ticket buyers with a survey. With Eventgroove's post-purchase survey feature, you can survey ticket buyers after they purchase tickets to your event. In the 'Buyer Info' section of the event wizard, enter a link to the survey...

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Event analytics

Utilize Google Analytics to inform your online marketing decisions, and attribute sales to affiliate sources.Google Analytics is automatically built into your event–no setup required. To view analytics, navigate to your event dashboard, select the event, and choose...

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Sell tickets at the door

Accept ticket sales right up until your event starts by processing sales at the door.In the event wizard on the payments tab, you will see an option to accept credit cards, cash, or both for at-the-door sales. At your event, if a guest asks to purchase a ticket at the...

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How to bundle tickets

Use our ticket bundling feature to group different tickets together in a single purchasable item. This can be handy if you want to offer a full weekend pass for multiple days, a family pass that includes adult and child ticket types, a festival pass that includes...

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My Events (Event Dashboard)

The My Events Section will take you to a menu that displays all the events you have created on Eventgroove. If you do not see an event you have created, try to change the visibility to Show All. This will show both hidden and visible events. Using the Sort by Menu you...

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How to capture guest info during check-in

So, you've discovered our guest info feature that allows you to request additional information from guests before they arrive at your event - awesome! But, you've noticed that some guests are still showing up who haven't filled out the information you requested...

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Scannable printed tickets for your event

Your guests will love keeping printed tickets as a keepsake from your event. Printed event tickets are also great for fulfilling will-call orders and easy to distribute to local vendors to sell in advance. Barcodes on the tickets automatically sync with your event so...

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